KidsWebServices Status

All Systems Operational

Age Assurance Operational

Consent Management Operational

Developer Portal Operational

Parent Portal Operational

Parent Support Site (parents.kidswebservices.com) Operational

Kids Web Services Site (www.kidswebservices.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

Raised error rates times when reading settings

Resolved - Partners may experience increased error rates when reading settings. We are working to restore normal functionality.
Sep 11, 11:17 UTC

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

We are experiencing issues using face scan as a method of verification.

Resolved - This incident has been resolved.
Sep 4, 17:03 UTC

Identified - We are continuing to work on a fix for this issue.
Sep 4, 16:33 UTC

Monitoring - We are continuing to work on a fix for this issue.
Sep 4, 16:32 UTC

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.