KidsWebServices Status

Raised error rates times when reading settings

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 2025 - 17:02 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 13, 2025 - 16:33 UTC

Investigating - Partners may experience increased error rates when reading settings. We are working to restore normal functionality.
Oct 13, 2025 - 16:26 UTC

Age Assurance Operational

Consent Management Operational

Developer Portal Operational

Parent Portal Operational

Parent Support Site (parents.kidswebservices.com) Operational

Kids Web Services Site (www.kidswebservices.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 13, 2025

Unresolved incident: Raised error rates times when reading settings.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.