Raised error rates across all APIs

Incident Report for KidsWebServices

Resolved

This incident has been resolved.
Posted Jul 18, 2025 - 15:45 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 18, 2025 - 15:14 UTC

Monitoring

The issue has been resolved and we are seeing recovery of service, we will continue to monitor
Posted Jul 18, 2025 - 15:11 UTC

Investigating

We are experiencing increased error rates across our Consent Management services and are working to restore normal functionality.
Posted Jul 18, 2025 - 15:06 UTC
This incident affected: Consent Management and Parent Portal.